Full
Return - Launch
Program/Screen: RARINT/RARINT10
Description:
Use this screen to launch the Full Return program where you can process a return of all of the equipment on a rental contract and invoice the customer.
Click a link to advance to that section of the topic.
Navigation
Access this program from the Operations menu. If your system is set up to require a user name and password to use this program, enter that information first.
To begin a rental return, enter the name or number of the customer returning the equipment. If you press Enter at this point, you are taken to the Open Equipment by Customer screen where you can choose the equipment to return. You can bypass this screen by entering one of the following three things on the launch screen to proceed: the rental contract number, the equipment number, or a pickup ticket number.
If the current
system date and time are not the actual Return
Date and Return Time,
you must change them here before you search for the customer or contract
number, because once you enter the Customer
Search or Contract Search screens and
choose one of those records, the program automatically proceeds with
the return using the return date and time from this launch screen,
and you don't have the opportunity to change them.
Unique Rental Return Screens
Full Return - Launch
Equipment Rental Return Charges
Additional Program Screens
Bar Code Entry
Weather Conditions Maintenance
Fields
Enter the account number or the name (or the Search Word) of the customer making the return. If you do not know the name or the number, press F4 while in this field to access Customer Search.
If you know the first letter of the customer's name, type it in the field and press Enter to access Customer Search and display a list of customers whose names (first or last) contain that letter. For example, type H and press Enter and the list in Customer Search would show both Baker Hardware and Hillcrest Electric. The list would then continue with customers whose names started with the subsequent letters of the alphabet such as I and J in our example.
Back to top
Optionally, enter the number of the rental contract for which the customer is returning equipment.
Optionally, enter the number of the equipment the customer is returning.
Optionally, enter the number of a pickup ticket that was previously entered to pick the equipment up from the customer.
Enter the actual date of the return. If you enter a date that is earlier than the last billed through date, a warning message appears, and you will need to determine if you need to issue credit to the customer.
Enter the actual time of the return.
If the current
system date and time are not the actual Return
Date and Return Time,
you must change them here before you search for the customer or contract
number, because once you enter the Customer
Search or Contract Search screens and
choose one of those records, the program automatically proceeds with
the return using the return date and time from this launch screen,
and you don't have the opportunity to change them.
If applicable, enter the number of days to credit the customer on this rental return.
If applicable, enter the number of hours to credit the customer on this rental return.
Function Keys
|
Function Key |
Description |
|
F1 |
Help. Place your cursor in a field and press F1 to access online help for that field. Place your cursor outside of any field, and press F1 to access online help at the program level. |
|
F2 |
Scan. Open the Bar Code Entry popup window to allow entry or scanning of a bar code number for equipment returned. |
|
F3 |
Exit. Exit the page or program. |
|
F4 |
Search. Place your cursor in a searchable field and press F4 to access a lookup window or more advanced search screen. |
|
F5 |
Refresh. Refresh the screen and remove entered data. |
|
F9 |
Wireless. Advance to the Wireless Rental Return screen. |
|
F10 |
Consolidated Return. Advance to the Consolidated/Suspense Return program where you can enter a return for a customer or a job as a whole. |
|
F11 |
Weather Conditions. Advance to the Weather Conditions program. |
|
F24 (Shift + F12) |
More. Display more available function keys for the program. |
Related Programs
Back to top