Use this screen to launch the Suspense Return program where you enter the return of equipment to an available status without actually processing a return. This is used when a customer returns a large amount of bulk equipment that is needed for another rental contract, and you do not have the immediate opportunity to determine which contracts to apply the returned equipment against.
To complete an existing suspense return, access the Consolidated Return program and press F10-Finish Consolidated Return.
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Access this screen by pressing F9 from the Consolidated Return - Launch screen. This is the first screen for entering a suspense return. Enter a rental contract number, customer number, pickup ticket number, or equipment number for which you want to create the suspense return.
Consolidated Return - Selection
Suspense Return - Launch
Enter the number of the contract for which you want to create a suspense return.
Enter the account number or the name (or the Search Word) of the charge customer. If you do not know the name or the number, press F4 while in this field to access Customer Search.
If you know the first letter of the customer's name, type it in the field and press Enter to access Customer Search and display a list of customers whose names (first or last) contain that letter. For example, type H and press Enter and the list in Customer Search would show both Baker Hardware and Hillcrest Electric. The list would then continue with customers whose names started with the subsequent letters of the alphabet such as I and J in our example.
Optionally, enter the number of a project for which you want to create a suspense return.
Optionally, enter the number of the job for which you want to create a suspense return.
Enter the number of the pickup ticket for which you want to create a suspense return.
Enter the number of the equipment for which you want to create a suspense return.
Enter or accept the date of the rental return.
Enter or accept the time of the rental return.
Function Key |
Description |
F1 |
Help. Place your cursor in a field and press F1 to access online help for that field. Place your cursor outside of any field, and press F1 to access online help at the program level. |
F3 |
Exit. Exit the page or program. |
F4 |
Search. Place your cursor in a searchable field and press F4 to access a lookup window or more advanced search screen. |
F5 |
Refresh. Refresh the screen and remove entered data. |
F9 |
Suspense Return. Not applicable. |
F10 |
Finish Consolidated Return. Turn a suspense return into a consolidated return and finish processing it. |
F23 (Shift + F11) |
Delete Return Ticket. Advance to the Delete Consolidated Return screen where you enter the return number that you want to delete. |
F24 (Shift + F12) |
More. Display more available function keys for the program. |
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