Cash Customer Search

Program/Screen: CXCSHI/CXCSHIC1

Description:

Use this program to find a customer to display for cash customer inquiry, or to select a customer for the transaction program you are in.

 

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Navigation

This screen, in its default form, prompts for your search criteria (by customer name), and then it will display all matching customers for the screen location.  If you know the first letter of the customer's name, type it in the field and press Enter to display a list of customers whose first names start with that letter.  The list continues with customers whose names start with the subsequent letters of the alphabet.

 

If you want to search for customers by criteria other than just name, press F8-String Search.  Enter your search string and choose the customer record element (such as address, city, phone, driver's license number, and so on) by which you want to search.  If you choose to search by customer name after pressing F8, and you enter the letter H, the resulting list of customers will be all customers with the letter H anywhere in their name.  For example, you would see not only Baker Hardware and Hillcrest Electric, but you would also see Sherwood Construction.

 

After you obtain a list of customers, use the options at the top of the screen to select the customer for a transaction; display the customer for inquiry; review the rental contracts associated with the customer; and so on.

 

Where Used

Create/Update Rental

Create/Update Rental Reservation/Quote

Create/Update Sales Quote

Create/Update Equipment Sale Reservation/Quote

 

Additional Program Screens

Cash Customer Master Inquiry

Rental History by Customer

Customer Rental History by Category/Class Detail

Sales Analysis by Account Customers

 

Options

Option

Description

1

Select.  Enter 1 in the Opt (Option) field to select the customer for the transaction you are entering.

5

Display.  Enter 5 in the Opt (Option) field to advance to the Cash Customer Master Inquiry screen.

11

Transactions.  Enter 11 in the Opt (Option) field to advance to Rental History by Customer and review all rental transactions for the customer.

12

History by category/class.  Enter 12 in the Opt (Option) field to advance to Customer Rental History by Category/Class Detail and review a history of rental transactions sorted by category/class.

13

Sales analysis.  Enter 13 in the Opt (Option) field to advance to Sales Analysis by Account Customers and review sales history by month for the last three years.

 

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Fields

Enter search criteria

If you know the first letter of the customer's first name, type it in the field and press Enter to display a list of customers whose first names start with that letter.  The list continues with customers whose names start with the subsequent letters of the alphabet.

 

String Search (F8)

 

Enter search string

Enter your search string for the customer record element (such as address, city, phone, driver's license number, and so on) by which you want to search.  If you choose to search by customer name and you enter the letter H, the resulting list of customers will be all customers with the letter H anywhere in their name.  For example, you would see not only Baker Hardware and Hillcrest Electric, but you would also see Sherwood Construction.

 

Start at

Enter the position in the string where you would like your search to begin.

 

Type

Enter the code for the customer record element by which you want to search.  The options appear to the right of the field.

 

Number to find

Enter or accept the number of customers to find based on your search criteria.

 

Customer List

 

Status

Displays the customer's current status.

 

Customer

Displays the customer's name.

 

Address

Displays the first street address line for the customer.

 

Phone

Displays the customer's phone number.

 

Function Keys

Function Key

Description

F1

Help.  Place your cursor in a field and press F1 to access online help for that field.  Place your cursor outside of any field, and press F1 to access online help at the program level.

F3

Exit.  Exit the page or program.

F8

String Search.  Search for customers by other criteria such as, address, city, phone number, and so on.

F11

Fold/Unfold.  Display or hide a second row of detail for each customer in the list.

F12

Restart.  Remove the list of customers and start the search over with new criteria.

 

Related Programs

Customer Search

Cash Customer Maintenance

 

 

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