Claim Search/Inquiry - Results

Program/Screen: WOWCLI/WOWCLIC1

Description:

Use this program to review a list of warranty claimClaim for compensation from the manufacturer for the repair of equipment that is under warranty.s for a vendor and select claims to work with.

 

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Navigation

Access this screen by entering a vendor number and date range on the Claim Search/Inquiry - Launch screen.  Review the list of warranty claims.  Use the filters above the columns to focus the list on the claims you want to review.  Use F7 to toggle the list of claims from one location to a region to all locations.  Enter Option 2 or Option 5 to display the associated work order or to displays the details of the claim.

 

Unique Claim Search/Inquiry Screens

Claim Search/Inquiry - Launch

Claim Search/Inquiry - Results

 

Options

Option

Description

2

Displays Work Order.  Enter 2 in the Option field to advance to the Work Order Inquiry screen.

5

Display Claim.  Enter 5 in the Option field to advance to a view-only version of the Claim Maintenance screen.

6

Print Work Order.  Enter 6 in the Option field to print a copy of the associated work order.

 

Fields

Vendor Number

Displays the number of the vendor for whom you want to view warranty claimClaim for compensation from the manufacturer for the repair of equipment that is under warranty.s.

 

From Date

Displays the starting date of the warranty claims that are listed.

 

To Date

Displays the ending date of the warranty claims that are listed.

 

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Claim Number

Displays the number assigned to the warranty claimClaim for compensation from the manufacturer for the repair of equipment that is under warranty..

 

Date

Displays the date the warranty claim was created.

 

Location

Displays the location where the warranty claim was created.

 

Status

Displays the current status of the warranty claim.

 

Equipment Number

Displays the number for the equipment for which the warranty claim was created.

 

Make/Model

Displays the equipment's make and model.

 

Billed Amount

Displays the amount billed to the vendor/manufacturer for the warranty claim.

 

Received Amount

Displays the amount received from the vendor/manufacturer for the warranty claim.

 

Function Keys

Function Key

Description

F1

Help.  Place your cursor in a field and press F1 to access online help for that field.  Place your cursor outside of any field, and press F1 to access online help at the program level.

F3

Exit.  Exit the page or program.

F4

Search.  Place your cursor in a searchable field and press F4 to access a lookup window or more advanced search screen.

F7

Toggle (Location/Region/All).  Toggle the list of warranty claims from one location to a region to all locations.

F11

Fold/Unfold.  Hide or display a second line of detail for each claim.

F12

Cancel/Previous.  Exit the program or move back a screen.

F17 (Shift + F5)

Top.  Return directly to the top of the list of warranty claims.

F18 (Shift + F6)

Bottom.  Advance directly to the bottom of the list of warranty claims.

F19 (Shift + F7)

Print List.  Print the list of warranty claims.

F24 (Shift + F12)

More.  Display more available function keys for the program.

 

Related Programs

Claim Maintenance

Claim Report

Warranty Claim Aging

 

 

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