Claim
Maintenance Claim
MaintenanceUse this program to create and update warranty claimClaim for compensation from the manufacturer for the repair of equipment that is under warranty. records. Once a claim record is created, it can be associated with a work order on the work order header screen.
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Access this screen by entering (or allowing the system to assign) a claim number on the Claim Maintenance - Launch screen. Enter the details of the warranty claim and associate it with a work order as applicable. If you are updating an existing claim, enter amounts received from the manufacturer/vendor, and indicate if you want to close the claim.
Claim Maintenance
Displays the number of the warranty claim you are maintaining.
Displays the current status of the warranty claim.
Displays the location processing the warranty claim.
Indicate whether you want to close the warranty claim. This is usually done after all compensation has been received, and this record has been updated with that information.
Enter the number of the work order that has been opened for the repair of the equipment that is under warranty. If you do not know the number, press F4 to search for it. After you enter this number, the Equipment field and the Vendor Number field are populated. This field is required.
Displays the current status of the work order.
Displays the location that opened the work order.
Displays the date the work order was opened.
Indicate whether you want to update the work order record with the information entered for the warranty claim.
Enter or accept the number of the equipment that is under warranty and on the work order.
Enter or accept the number of the vendor with whom you are making the warranty claim.
Displays the number of the credit memo the vendor issued as compensation for the warranty claim. This number is populated from information entered in Accounts Payable.
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Enter the date the vendor/manufacturer was billed for the amount of the warranty claim.
Enter the date that compensation was received for the warranty claim.
Displays the currency of the claim and compensation.
Displays the amount used on parts during the equipment repair. This amount is populated from information entered on the work order.
Enter the amount received for parts on this warranty claim.
Displays the amount spent for labor during the equipment repair. This amount is populated from information entered on the work order.
Enter the amount received for labor on this warranty claim.
Displays the amount spent on miscellaneous charges during the equipment repair.
Enter the amount received for miscellaneous charges on this warranty claim.
Displays the total amount spent during repair of the equipment.
Displays the total amount received for all charges on this warranty claim.
Displays the amount of the difference between total claim charges and the total received.
Enter comments pertinent to this warranty claim.
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Function Key |
Description |
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F1 |
Help. Place your cursor in a field and press F1 to access online help for that field. Place your cursor outside of any field, and press F1 to access online help at the program level. |
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F3 |
Exit. Exit the page or program. |
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F4 |
Search. Place your cursor in a searchable field and press F4 to access a lookup window or more advanced search screen. |
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F12 |
Cancel/Previous. Exit the program or move back a screen. |
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F23 (Shift + F11) |
Delete (Update Mode Only). Press twice to delete the claim record. |
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