Work Order Search

Program/Screen: WOWOSI/WOWOSI10

Description:

Use this program to search for a work order to review or to use in the current transaction program.

 

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Navigation

Access this screen by pressing F4 from a Work Order Number field in various programs.  Use the filters above the columns to focus the results list, and then use the Options to select or display a work order.  Press F7 to toggle the search parameters between work order only information and equipment information.

 

Where Used

Open/Update/Close Work Order

 

Additional Program Screens

Equipment Maintenance History

 

Options

Option

Description

1

Select.  Enter 1 in the Option field to select the work order for use in the current program.

2

Step History.  Enter 2 in the Option field to advance to the Equipment Maintenance History program for the equipment on the work order.

5

Display.  Enter 5 in the Option field to advance to a view-only version of the Open/Update/Close Work Order - Header screen.

6

Reprint.  Enter 6 in the Option field to reprint the work order.

 

Fields

Parameters

 

Major

Enter a Major Repair code to focus the search results list.  Valid codes are:

 

From Date

Enter the starting date for the range in which you want to search for work orders.

 

To Date

Enter the ending date for the range in which you want to search for work orders.

 

Status

Enter the code for the status of work orders you want to review.  Valid codes are:

 

Claim Number

Enter the number of a warranty claim for which you want to review associated work orders.

 

Equipment Number

Enter the number of the equipment for which you want to review associated work orders.

 

Category/Class/Sub-class

Enter the IDs of the category, class, and if applicable, the sub-class of the equipment for which you want to review associated work orders.

 

Repair Ticket

If applicable, enter the number of the repair ticket for which you want to review associated work orders.

 

Customer Number

Enter the number of the customer for whom you want to review associated work orders.

 

Driver's License State and Number

If applicable, enter the driver's license state and number of the cash customer for whom you want to review associated work orders.

 

Bill to Location

Enter the location for which you want to review work orders.

 

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Work Order List

 

Work Order Number

Displays the number of the work order.

 

Equipment

Displays the number of the equipment on the work order.  This field displays only in F7 - Work Order Mode.

 

Work Order Description

Displays the brief description entered on the work order header.

 

Warranty Claim Type

Displays the code that represents the type of warranty claim associated with the work order.  Valid codes are:

 

Status

Displays the current status of the work order.  Valid codes are:

 

Amount

For customer-billed work orders, this field displays the billable amount on the work order.

 

Date

Displays the date the work order was created.

 

Service Call

Indicates whether the work order was a service call.

 

Location

Displays the location where the work order was created.

 

Invoiced

Indicates the Bill-to Type for the work order.  Valid codes are:

 

Major

Displays the Major Repair code for the work order.  Valid codes are:

 

Function Keys

Function Key

Description

F1

Help.  Place your cursor in a field and press F1 to access online help for that field.  Place your cursor outside of any field, and press F1 to access online help at the program level.

F3

Exit.  Exit the page or program.

F4

Search.  Place your cursor in a searchable field and press F4 to access a lookup window or more advanced search screen.

F7

Toggle.  Toggle the search parameters between work order only and equipment information.

F11

Detail.  Display a second line of detail for each work order in the list.

F12

Cancel/Previous.  Exit the program or move back a screen.

 

Related Programs

Equipment Search

 

Special Topics

Searches

 

 

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