Alert Escalation Maintenance - Launch

Program/Screen: CXATEM/CXATEM10

Description:

Use this screen to launch the Alert Escalation Maintenance program where you set escalation levels for different GPS equipment alert types such as Approaching Overtime and Service Overdue.  View and respond to equipment alerts in the Alert Listing program.

 

This program is only accessible when Qualcomm tracking enabled is set to Y in control record QUALCM, and Enable Equipment Tracking is set to Y in control record TRACK1.

 

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Navigation

Access this program from the Cross Application Maintenance menu.  Enter the code of the alert type you want to maintain.  If you do not know the code, press F4 to search for it.  To add a new alert type escalation record, enter the code of the alert type, and then press F6 to go to ADD mode.

 

This program is only accessible when Qualcomm tracking enabled is set to Y in control record QUALCM, and Enable Equipment Tracking is set to Y in control record TRACK1.

 

Unique Alert Escalation Maintenance Screens

Alert Escalation Maintenance - Launch

Alert Escalation Maintenance

 

Fields

Alert Type

Enter the code of the alert type you want to maintain.  If you do not know the code, press F4 to search for it.  To add a new alert type escalation record, enter the code of the alert type, and then press F6 to go to ADD mode.

 

Function Keys

Function Key

Description

F1

Help.  Place your cursor in a field and press F1 to access online help for that field.  Place your cursor outside of any field, and press F1 to access online help at the program level.

F3

Exit.  Exit the page or program.

F4

Search.  Place your cursor in a searchable field and press F4 to access a lookup window or more advanced search screen.

F6

Add.  Switch the program to ADD mode to create a new alert escalation record.

F10

Inquiry.  Switch the program to INQUIRY mode.

F11

Change.  Switch the program back to CHANGE mode.

 

Related Programs

Alert Listing

Equipment Tracking

Get Driving Directions

 

 

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