Create/Update Equipment Sale Reservation/Quote - Customer Information

Program/Screen: SAEOET/SAEOET2031

Description:

Use this screen to enter or update the customer information specific to the equipment sale reservation/quote.  This information includes, but is not limited to, the estimated sale date, sales representative, delivery charges, tax district, and delivery instructions.

 

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Navigation

This is typically the second screen in the Create/Update Equipment Sale Reservation/Quote program.  Enter customer information specific to the equipment sale reservation/quote.  If you are entering a reservation/quote for a new cash customer, you can access the name and address fields; otherwise, they can only be viewed.  From this screen, you can enter delivery instructions, job information, and order comments, and you can access the Job Maintenance program.

 

Unique Create/Update Equipment Sale Reservation/Quote Screens

Create/Update Equipment Sale Reservation/Quote - Launch

Driver License Card Swipe

Create/Update Equipment Sale Reservation/Quote - Customer Information

Create/Update Equipment Sale Reservation/Quote - Equipment Information

Equipment Detail

Sales Item Detail

Create/Update Equipment Sale Reservation/Quote - Review

 

Additional Program Screens

Job Maintenance

Sales Representative Split

Customer Contract Inquiry

Cash Shipment

 

Fields

Customer Number

Displays the unique number assigned to the customer.

 

Available Credit

Displays the amount of credit currently available to the customer.  When the customer is over their credit limit, this amount displays as a negative number.

 

Currency

Enter or accept the code for the currency to be used for the reservation/quote.

 

Driver's License State and Number

If the equipment sale quote is for a cash customer, this field displays the customer's driver's license state and number.

 

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Billing Information

 

Name

The customer's name for billing purposes.

 

Address 1

Line 1 of the customer's billing address.

 

Address 2

Line 2 of the customer's billing address.

 

City

The city of the customer's billing address.

 

State

The state or province of the customer's billing address.

 

Zip

The postal code of the customer's billing address.

 

Phone

The customer's main billing phone number.

 

Term Days

Displays the number of days for the standard payment terms for the charge customer.

 

Employer

If the quote is for a cash customer, enter the customer's employer name and phone number.

 

Date of Birth

If the quote is for a cash customer, enter the customer's date of birth in this format:  MMDDYYYY.

 

Social Security Number

If the quote is for a cash customer, enter the customer's social security number in this format:  XXX-XX-XXXX.

 

Shipping Information

 

Name

The customer's name for shipping purposes.  This is usually associated with the job attached to the reservation/quote.

 

Address 1

Line 1 of the customer's shipping address.  This is usually associated with the job attached to the reservation/quote.

 

Address 2

Line 2 of the customer's shipping address.  This is usually associated with the job attached to the reservation/quote.

 

City

The city of the customer's shipping address.  This is usually associated with the job attached to the reservation/quote.

 

State

The state or province of the customer's shipping address.  This is usually associated with the job attached to the reservation/quote.

 

Zip

The postal code of the customer's shipping address.  This is usually associated with the job attached to the reservation/quote.

 

Phone

The customer's main shipping phone number.

 

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Job Location/Number

The location and the number associated with the job you selected for the reservation/quote.  You can override this information for a charge customer, and if you are entering a reservation for a cash customer, you can enter information here that is not validated against the customer job file.

 

P.O. Number

If a purchase order was entered in the selected job record, the number is displayed, but you can override it.  Otherwise,you can enter the purchase order number for this reservation/quote.

 

Net

This field displays based on settings in the USECOD control record.  If that record is set to use the use code, and you are using the use code to set net rates, the label for this field is 'Net.'

 

If this field is 'Net,' and the value for Net means use book rates in the MANDSC control record is Y, you cannot change the rates on a manual contract.

 

Sales Representative

If applicable, enter the sales representative you want to assign to this reservation/quote.  If there is a sales representative assigned to the selected job, that representative's number displays, but it can be changed.  If the selected job does not have a sales representative assigned, the information defaults from the customer master record, but it can be changed.

 

If the system is set up to allow split commissions, you can press F2 to access the Sales Representative Split Maintenance screen.

 

Quote Expiration Date

Enter or accept the date that the quote expires.  This date defaults to the quote date plus 30 days.

 

Ordered By

Name of the person who placed the reservation/quote.

 

Signature

Enter the name of the customer contact who will receive the equipment when this reservation/quote is converted to an invoice.  If applicable, update this information when the reservation/quote is converted to an invoice, and the equipment is delivered and signed for.

 

Delivery

Indicate if the equipment will be delivered when this reservation/quote becomes an order.

 

Delivery Date

If the equipment is to be delivered, enter the date of delivery.

 

Delivery Code

Enter or accept the code that prints on the invoice when there are delivery charges.  Press F4 in this field to find and select a specific shipper/carrier for the delivery.  Once selected, the carrier's name replaces the Delivery Code in the field.

 

Taxes

Indicate whether to charge taxes on the sales order that is converted from this reservation/quote.  The settings default from the selected job, or from the customer master record if no job is selected.

 

Tax District

The tax district code for this sales transaction.  If you are integrated with a tax software package, the district may be based on the Delivery setting.  If Delivery is set to Y, the shipping information is used for tax purposes.  If it's set to N, the tax information comes from the location creating the quote.

 

Resale Number/VAT Number

If the customer is tax exempt for resale reasons, enter their resale number.  This should default from the customer master, but it can be changed.

 

If you operate within the European Union, this field displays the number from your VAT (Value Added Tax) certificate.

 

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Function Keys

Function Key

Description

F1

Help.  Place your cursor in a field and press F1 to access online help for that field.  Place your cursor outside of any field, and press F1 to access online help at the program level.

F2

Representative Split.  Advance to the Sales Representative Split Maintenance screen.

F3

Exit.  Exit the page or program.

F4

Search.  Place your cursor in a searchable field and press F4 to access a lookup window or more advanced search screen.

F6

Add Job.  Advance to the Job Maintenance program.

F7

Customer Comments.  Toggle the Delivery Instructions area to display customer comments.

F8

Authorized Users.  Toggle the Delivery Instructions area to display customers who are authorized to charge against this account.

F9

Delivery Instructions.  Toggle the Customer Comments area to allow for entry of delivery instructions.

F10

Order Comments.  Advance to the Order Comments screen to enter or review internal comments for the order.  These comments do not print on the invoice.

F11

Display Reservation.  Advance to the Customer Contract Inquiry screen.

F12

Cancel/Previous.  Exit the program or move back a screen.

F13 (Shift + F1)

Tax Override.  Access the Partial Tax Override popup window where you can enter tax exempt reason codes to override taxes for amounts at the state, county, city, and district levels.

F15 (Shift + F3)

Cash Shipment.  Advance to the Shipping Information screen where you can enter the address to which the rental equipment should be delivered for a cash customer.

F17 (Shift + F5)

Additional Information.  Advance to the Additional Customer Information screen where you can enter information like the customer's market segment, payment code, and billing code.

F20 (Shift + F8)

Update Comments.  Advance to the Customer Comments screen where you can enter and update comments entered for a customer.

F23 (Shift + F11)

Delete.  Only for use in UPDATE mode.  Press twice to delete the reservation/quote.

F24 (Shift + F12)

More.  Display more available function keys for the program.

 

 

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