Charge Customer Inquiry - Launch

Program/Screen: CXCUSI/CXCUSI10

Description:

Use this screen to launch the Charge Customer Inquiry program.

 

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• Navigation

• Fields

• Function Keys

 

Navigation

This screen, in its default form, prompts for your search criteria (by customer name), and then it will display all matching customers for all locations.  If you know the first letter of the customer's name, type it in the field and press Enter to display a list of customers whose names (first or last) start with that letter.  For example, type H and press Enter and the list in Customer Search would show both Baker Hardware and Hillcrest Electric.  The list continues with customers whose names start with the subsequent letters of the alphabet such as I and J in this example.

 

If you want to search for customers by criteria other than just name, press F8-String Search.  Enter your search string and choose the customer record element (such as address, city, phone, customer number, and so on) by which you want to search.  If you choose to search by customer name after pressing F8, and you enter H (like the above example), the resulting list of customers will be all customers with the letter H anywhere in their name.  For example, you would see not only Baker Hardware and Hillcrest Electric, but you would also see Sherwood Construction.

 

Fields

Search Criteria

If you know the first letter of the customer's name, type it in the field and press Enter to display a list of customers whose names (first or last) contain that letter.  For example, type H and press Enter and the list in Customer Search would show both Baker Hardware and Hillcrest Electric.  The list continues with customers whose names start with the subsequent letters of the alphabet such as I and J in this example.

 

String Search (F8)

 

Search String

Enter your search string for the customer record element (such as address, city, phone, customer number, and so on) by which you want to search.  If you choose to search by customer name and you enter H (like the above example), the resulting list of customers will be all customers with the letter H anywhere in their name.  For example, you would see not only Baker Hardware and Hillcrest Electric, but you would also see Sherwood Construction.

 

Start at

Enter the position in the string where you would like your search to begin.

 

Type

Enter the code for the customer record element by which you want to search.  The options appear to the right of the field.

 

Number to find

Enter or accept the number of customers to find based on your search criteria.

 

Function Keys

Function Key	Description
F1	Help.  Place your cursor in a field and press F1 to access online help for that field.  Place your cursor outside of any field, and press F1 to access online help at the program level.
F3	Exit.  Exit the page or program.
F7	Location Toggle.  Change the mode to search for customers in a single location or in the entire region in which the screen location is found.
F8	String Search.  Search for customers by other criteria such as, address, city, phone number, and so on.
F12	Cancel/Previous.  Exit the program or move back a screen.

 

 

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